Install chat plugin to Shopyy

Function Introduction

Installing WildGoose Live Chat in Shopyy stores allows merchants to manage and respond to customer inquiries from various channels on the same platform. At the same time, it also provides functions such as automatic translation, quick replies, statistical analysis, etc., which can help you improve marketing conversion rate, repurchase rate, customer satisfaction, and reduce service costs.

Install through JavaScript code

You can install the WildGoose customer service chat plugin in Shopyy store by copying JavaScript code. The installation steps are as follows:

1. Enter the "Custom script" page of Shopyy

After entering your Shopyy store, click on "Settings" - "System" in the left navigation bar, and then click on the "Custom script" on the right page to enter.

2. Copy the code to install the chat plugin

(1) Go to [Channel Integration] - [Website], select the chat plugin you need to install from the list, click the [Copy] button in the [Installation Code] column, and copy the installation code. (If there is no integrated chat plugin in the list, please create it first)

(2) On the "Custom script" page, click the "Add custom scripts" button in the upper right corner, paste the copied code in the script content box, and select the page where the chat plugin needs to be displayed. Enter any script name and click "Save" to successfully install it.