Install chat plugin to BigCommerce

Function Introduction

Installing WildGoose Live Chat in BigCommerce stores allows merchants to manage and respond to customer inquiries from various channels on the same platform. At the same time, it also provides functions such as automatic translation, quick replies, statistical analysis, etc., which can help you improve marketing conversion rate, repurchase rate, customer satisfaction, and reduce service costs.

Install through JavaScript code

You can install the WildGoose customer service chat plugin in BigCommerce by copying JavaScript code. The installation steps are as follows:

1. Copy installation code

Go to [Channel Integration] - [Website], select the chat plugin you need to install from the list, click the [Copy] button in the [Installation Code] column, and copy the installation code. (If there is no integrated chat plugin in the list, please create it first)

2. Installing chat plugin in BigCommerce stores

Enter your BigCommerce store's backend management panel, click on [Storefront]-[Script Manager] in the left navigation bar, then click on [Create a script] on the right page, select [Script] as the script type on the open page, paste the copied code in the script content box, enter any script name, save the content, and the installation is successful.