Install chat plugin to Shoptop

Function Introduction

Installing WildGoose Live Chat in Shoptop stores allows merchants to manage and respond to customer inquiries from various channels on the same platform. At the same time, it also provides functions such as automatic translation, quick replies, statistical analysis, etc., which can help you improve marketing conversion rate, repurchase rate, customer satisfaction, and reduce service costs.

Install through JavaScript code

You can install the WildGoose customer service chat plugin in Shoptop store by copying JavaScript code. The installation steps are as follows:

1. Install the "Script tags" app in the Shoptop app store

If your Shoptop store does not have the "Script tags" app installed, you can enter the backend of your Shoptop store, click on "Apps" - "App Store", and install the "Script tags" app.

2. Copy the code to install the chat plugin

(1) Go to [Channel Integration] - [Website], select the chat plugin you need to install from the list, click the [Copy] button in the [Installation Code] column, and copy the installation code. (If there is no integrated chat plugin in the list, please create it first)

(2) On the "Script tags" application page, click the "Add code" button, paste the copied code in the code content box, enter any script name, and click Save to successfully install.