WildGoose
AI-Powered Customer
Support System

WildGoose customer service is an AI-powered customer support system that enables easy customization of AI robots based on your enterprise's private data. These robots assist human agents, significantly reducing operational costs and boosting efficiency.​​ WildGoose customer service consolidates management across multiple channels including Website, Chat link/QR code, Facebook, Instagram, Telegram, WeChat Customer Service, WeCom, VKontakte, Line, Email, etc. to reach target consumers through diverse channels.​​ It can enhance conversion rate, boost staff efficiency, increase customer satisfaction, grow private domain traffic, and ultimately drive business growth!

e-commerce customer service
  • e-commerce customer service
  • e-commerce customer service
  • e-commerce customer service
  • e-commerce customer service
  • e-commerce customer service
  • e-commerce customer service
PROVIDE A MULTI-CHANNEL SUPPORT PLATFORM FOR REAL-TIME CHAT, SOCIAL MEDIA, AND EMAIL

Global AI Customer Service - Choose WildGoose

Exclusive AI robot

Simply upload learning materials to obtain exclusive AI robots based on enterprise private data

Support multiple channels

Manage multiple global mainstream social media channels through the same platform to reach target consumers through multiple channels and achieve low-cost customer acquisition

Automatic real-time translation

Break down language barriers, attract more international customers, expand your business scope and potential sales opportunities

Data statistical analysis

Real-time monitoring of customer marketing services, comprehensive and detailed data reports, providing support and guarantee for digital management

Efficient team collaboration

Team members collaborate to handle multiple customer inquiries from multiple channels. The team can communicate quickly through the same platform to improve work efficiency.

Independent station integration

Support self built websites or independent platforms such as Shoplazza, Shopline, Shopify, Shopyy, Shoptop, UeeShop, WordPress, OpenCart, etc

Exclusive AI robots for enterprises and individuals

Exclusive AI robots for enterprises and individuals

  • Simply upload your training materials to instantly create a custom AI digital assistant powered by your company's private data. It seamlessly supports your human team, reducing operational costs while improving service quality
  • Leveraging cutting-edge large AI model technology, it understands customer needs like a human agent. Enhance your operational efficiency while elevating customer experiences
  • AI robots have no language or time limit, respond to customers in seconds, and provide 24/7 service to improve conversion rate
  • Support configuring Coze AI agent, AI large model automatic reply, standard question automatic reply, and keyword automatic reply

Global Customer Support System

  • Provide online chat plugins, chat links, and chat QR codes for websites, enabling real-time conversations and improving conversion rate
  • Manage multiple marketing channels such as Website, Chat link/QR code, Facebook, Instagram, Telegram, WeChat Mini Program, WeChat Official Account, WeChat Customer Service, WeCom, VKontakte, Line, Email, etc. on the same platform to reach target consumers through multiple channels and achieve low-cost customer acquisition
  • Support customer service transfer, interjection, familiar customer recognition, quick reply and other functions to enhance customer satisfaction
  • Support custom dialogue interface, setting dialogue window appearance, personalized consultation icons, etc., to enhance the corporate brand image
  • Support customer visit reminders, display source channels, and visit trajectories, providing comprehensive insights into customers
Global Customer Service Software
Automatic real-time translation

Automatic real-time translation

  • Supports translation between 201 languages worldwide
  • Provide customers with a better experience and increase customer satisfaction through fast and accurate translation
  • The received messages can be automatically translated into the language used by team members
  • The message sent can be automatically translated into the language used by the customer

Data statistical analysis

  • Provide indicators such as the workload and service quality of manual customer service representatives to support and ensure data-driven management
  • Support multi-dimensional statistical reports and other data analysis for customers, assist in efficient management, and grasp changes in customer traffic
  • Support chat session data analysis, timely detection and understanding of business fluctuations, and adjustment of business strategies
  • Multi dimensional customer tag grouping management, achieving accurate customer profiling and improving marketing conversion rate
Data statistical analysis
Efficient team collaboration

Efficient team collaboration

  • Support multi customer service collaboration to handle customer inquiries from multiple channels and improve service quality
  • Team members can quickly communicate and collaborate through the same platform to improve work efficiency

Global AI Customer Service - Choose WildGoose

Free use Login

Integrated website
3 steps to use

01

Create a chat plugin (website channel)

Step1
02

Integrate chat plugins into your website

Step2
03

Start your conversation, don't miss any opportunity

Step3

Use chat links or integrate social media
2 steps to use

01

Create chat links or social media channels

Step1
02

Start your conversation, don't miss any opportunity

Step2

  • Global AI Customer Service - Choose WildGoose

    • Online chat tools available for websites
    • An independent station tool that can be used for enterprises to go global
    • Customer service tools available for cross-border e-commerce
    • Can be used to aggregate and manage multiple social media and email scenarios
    • Can be used in other scenarios that require real-time online communication

  • Provide a multi-channel support platform for real-time chat, social media, and email

    • Improve conversion rate and repurchase rate 20%~30%
    • Improve labor efficiency and reduce costs 30%~70%
    • Increase customer satisfaction and reduce complaint rate 10%~15%
    • Precipitate private domain traffic and empower business growth 10%~30%

  • Contact Us

    • support@feiyanchat.com
Android App
WeChat applet